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Delivery Information

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 10-20 business days from the date that it is placed. If more than 30 days have passed please email us at [email protected] to review the status of your order. 



Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.


Processing

It normally takes 3-5 business days for us to process your order. Please note that this does not include holidays and weekends.

Free Shipping

Shipment takes 7-15 business days to arrive.

Standard Shipping

Shipment takes 3-7 business days to arrive.


Countries supported by shipping from OOTDSHARE

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France*
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Ireland
  14. India
  15. Indonesia (currently in a trial run)
  16. Israel
  17. Italy
  18. Japan
  19. Kazakhstan (currently in a trial run)
  20. Korea
  21. Luxembourg
  22. Malaysia
  23. Mexico
  24. Netherlands
  25. New Zealand
  26. Norway
  27. Philippines
  28. Poland
  29. Portugal
  30. Russia
  31. Saudi Arabia
  32. Singapore
  33. Spain
  34. Sweden
  35. Switzerland
  36. Thailand 
  37. Turkey
  38. Ukraine
  39. United Kingdom**
  40. The United States***
  41. Vietnam

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** Packages can be shipped to all states, territories and military addresses within the United States.

What if I want to ship to the country that is not on this list?

Need to ship to countries not supported by OOTDSHARE? Not a problem. We use multiple shipping services and cover every single country around the world! Just let us know if you want to ship to countries not supported by OOTDSHARE and we'll provide you pricing accordingly.